Responsible Gambling

We are committed to promoting safe, responsible gambling. Gambling can be entertaining when kept in check — but for some people it can become harmful. This page provides information, tools, and resources to help you stay in control.

Gamble Responsibly – Core Principles

  • Only gamble with money you can afford to lose
  • Set a budget before you start and stick to it
  • Never chase losses — accept that losing is part of gambling
  • Set time limits for each session
  • Do not gamble when you are stressed, upset, or under the influence of alcohol
  • Take regular breaks during play
  • Balance gambling with other leisure activities
  • Keep gambling a form of entertainment, not a source of income

Signs of Problem Gambling

Problem gambling can affect anyone. Common warning signs include:

  • Spending more money or time gambling than intended
  • Gambling to escape problems, stress, or negative emotions
  • Lying to family or friends about gambling habits
  • Borrowing money or selling possessions to fund gambling
  • Feeling restless or irritable when trying to cut down
  • Neglecting work, family, or personal responsibilities due to gambling
  • Chasing losses in an attempt to "win back" money

If you recognise any of these signs in yourself or someone you know, please reach out for help. Support is free, confidential, and available 24/7.

Free Support Services in Australia

ServiceContactHours
Gambling Help Online1800 858 858 | gamblinghelponline.org.au24/7
Gambling Therapygamblingtherapy.org24/7 Online
Lifeline Australia13 11 1424/7
Beyond Blue1300 22 463624/7

Casino Responsible Gambling Tools

ThePokies provides a range of in-account responsible gambling tools. You can access these directly within your casino account:

  • Deposit limits — Set daily, weekly, or monthly deposit caps
  • Session time limits — Set reminders or hard limits on play duration
  • Reality checks — Regular on-screen notifications of time spent and money wagered
  • Self-exclusion — Temporarily or permanently exclude yourself from the platform
  • Cool-off periods — Take a break from gambling for a set period

18+ Policy

Gambling is strictly for adults aged 18 and over. We do not knowingly promote gambling services to minors. If you are under 18, please leave this site immediately. Parents and guardians can use parental control software to prevent minors from accessing gambling sites.

Remember: Gambling should always be fun. If it stops being fun, it's time to stop. Help is always available.